Home Appliances Warranty Insurance

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OneDegree HK

Enroll on or before 31 Dec 2024 to enjoy 30% off your first year’s premium!

Coverage of up to HKD 40,000 for a monthly premium of less than HKD 120

Enjoy reimbursement of up to HKD 40,000 for those repair fees, all for an average premium as low as HKD 120 per month**

Covering major home appliances repair fee

Covers 14 major appliances including TVs (excluding screens), air conditioners, refrigerators, washing machines, dryers, washer dryer combos, etc.#

No limits on the number of insured appliances and the number of repairs

The premium is calculated based on the usable floor area. A single premium can cover no limit on the number of appliances or repair frequency.​

Covering retail and electrical appliances provided with the developer

Covered the appliance was purchased in HK and is within 60 months of the purchase date. Also applied to appliances provided with developer.​

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Saleable Area of Property (sq ft.)
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Annual Coverage
HKD40,000
Covered Appliances
14 major appliances. No limits on the number.
Excess
(Per Claim)
HKD200
Policy Coverage
Repair fee by the original manufacturer in Hong Kong or their authorized service center
Covered Appliances Conditions
The appliance is for domestic and personal use
Purchase value is between HKD3,000 and HKD30,000
The appliance has been purchased for no longer than 5 years
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OneDegree HKCase StudyOneDegree HK
OneDegree HKHome Appliances Warranty Insurance Fee
VS
Original Manufacturer Warranty Fee
OneDegree HK
HKD2,653/ yr
(Calculated based on 1,400 sq.ft.)
HKD18,000/ yr
(HKD1,000* X 18 electrical appliances)
Total savings over the year:
HKD15,347
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Covering the Widest RangeOneDegree HK
First insurance for home appliances:
14 types of appliances with no upper limit
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Other Appliance Repair Coverage
Policy Coverage
Mechanical Breakdown
Electrical Breakdown
Mechanical Breakdown
Electrical Breakdown
Covered Appliances
14
6
Can be purchased sepearately
OneDegree HK
OneDegree HKCovering 14 Major Home Appliances
Saving huge repair costs
Want to know how much it costs to repair your home appliances?
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Air conditioners
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Ovens
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Stoves
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Washing machines
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Washer dryer combos
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Dryers
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Refrigerators
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TVs (excluding screens)
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Dehumidifiers
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Cooker hood
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Water heaters
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Vacuum cleaners
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Air purifiers
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Water purifiers
Reference is made to the Consumer Council's 2019 report on "The most durable and most satisfactory brands of TV/Washing Machine/Refrigerator/Air Conditioner/Range Hood according to user reviews". The actual repair costs may vary depending on the individual brand, type of appliance and repair needs.
Struggling with high repair costs?
We've got your back!
How to file a claimOneDegree HK
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Paperless Claim Process
File your claim online with a completely paperless process. Please download the claim forms from the below links, and email the form, along with the required documents stated on the form, to us at claims@onedegree.hk.
Property/Home Appliances Warranty Insurance Claim Form: Download
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Instant Claim Status Notification
Timely email updates on claim status allow you to know exactly where you are at throughout the process
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5-day Claim Service Guarantee
We guarantee to process a claim within 5 working days upon receipt of all necessary application documents
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FAQ

How is the premium of Home Appliances Warranty Insurance calculated?
The premium of OneDegree’s Home Appliances Warranty Insurance is calculated based on the floor size of the insured property.
How do I file a Home Appliances Warranty Insurance claim?
Please download the claim forms from the below links, and email the form, along with the required documents stated on the form, to us at claims@onedegree.hk. Our claims team will contact you for additional information & supportive documents if needed. Please download the Claim form here: Download. Please submit your claim with the required documents within 30 days from the date of occurrence or discovery.
If the television I just bought breaks down, can OneDegree's Home Insurance provide coverage for this?
If you have added on “Home Appliances Warranty” coverage to your Home Policy, or purchase Home Appliances Warranty Insurance, we will reimburse the repair fee of the following listed Appliances which have been purchased for no longer than 5 years (by the time of claim submission):

television (excluding the screen);
air conditioner;
refrigerator;
washing machine;
dryer;
washer-dryer combo;
hood;
hobs;
oven;
dehumidifier;
air purifier;
water heater;
vacuum cleaner; and
water filtration system.

This newly launched “Home Appliances Warranty” coverage is only applicable to those Home Policy enrolled on or after 31 Oct 2022. For those Home Policies purchased before this date, the coverage terms and conditions should be according to the issued policy wording as final.

P.S. This “Home Appliances Warranty” additional coverage must also fulfill the specific criteria/conditions indicated in the relevant sections. Please refer to the policy wording for a comprehensive reference.

Note

*Based on the repairing cost of 5 major appliances in a 700sq. ft household in OneDegree's internal research in 2023. The repairing cost is for reference only and may vary depending on the brand, type of appliance and repairing details.
#Only TVs (excluding screens), air conditioners, refrigerators, washing machines, dryers, washer dryer combos, cooker hoods, stoves, ovens, dehumidifiers, air purifiers, water heaters, vacuum cleaners and water purifiers that have been purchased in Hong Kong for no longer than 60 months with a value between HKD3,000 and HKD30,000 are covered, subject to a receipt proof. The maximum claim is limited at HKD40,000 or the repair cost as on the reimbursement invoice of the concerned appliance (whichever is lower), excluding transportation and delivery costs.
**Assuming that a unit with a saleable area of ​​less than 400 square feet is insured, the annual premium for the first year is HKD 1,435, and the average monthly premium is HKD 120.

Terms and Conditions

  1. This promotion is valid from now until 31 Dec 2024 ("Promotion Period").
  2. OneDegree’s system will automatically apply the 30% premium discount on Home Appliances Warranty Insurance(“Offer”) to applicable plans and payment mode and display it on the website.
  3. The discounted premium will be rounded to the nearest whole number during quotation for display purposes. The actual premium payable will be shown at checkout and shall be the final amount.
  4. Only the applicants who do not currently hold any effective Home Appliances Warranty Insurance and have not held any effective Home Appliances Warranty Insurance policy(ies) in the past 3 months from the date of application of the Home Appliances Warranty Insurance are eligible for this promotion.
  5. The Offer is only applicable to premium for the first year of a policy. 
  6. For details of coverage, terms, conditions, and exclusions of Home Appliances Warranty Insurance, please refer to the policy wordings. 
  7. OneDegree may terminate this promotion without notice. All matters or disputes in relation to the promotion and the interpretation of terms and conditions shall be subject to the decision of OneDegree, which shall be final and binding. 
  8. In case of any discrepancy between the English and Chinese versions, the English version shall prevail.