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Important Notices

OneDegree WARNS AGAINST PHISHING SMS

02/01/2025

OneDegree WARNS AGAINST PHISHING SMS

OneDegree Hong Kong Limited (‘OneDegree’) would like to alert its customers to phishing SMS purported to be from OneDegree. The phishing SMS encourages the recipients to call the fake OneDegree customer service hotline.

OneDegree would like to remind its customers that it has no connection with the phishing SMS involved. Customers are advised NOT to call the fake OneDegree customer service hotline mentioned in the SMS, nor provide any personal information, or reply to the SMS.

OneDegree would like to reiterate that its customer service hotline is 2886 9892 and its Hong Kong website is https://www.onedegree.hk/en-us.

Below is the screen capture of the phishing SMS:

If customers are concerned, they should call OneDegree customer service hotline at 2886 9892.

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